Suquamish Clearwater Casino Resort
  • IT
  • Suquamish, WA, USA
  • DOE
  • Full Time

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SUMMARY: To be trained in all areas and aspects of the IT Department. The IT Technician will become proficient in: specification, acquisition, installation, and maintenance of the computer hardware, network and software services in addition to all non-CSO computer related operations of the TLS system.

DUTIES: Assist in PC support as needed while utilizing the technical support desk with guidance from the IT Technician II, Supervisor, Network Administrator, or IT Manager. Set up workstations with computers and necessary peripheral devices (monitors, printers etc.) Supports the daily operation of the computer network on all PME devices. Install, update, and configure appropriate software and functions according to specifications. Provide orientation and guidance to users on how to operate new software and computer equipment. Applies strict administrative and organizational controls to ensure continuous error free data. Troubleshoot hardware to determine whether equipment should be repaired and/or replaced, Support telecommunications and other associated peripherals (Phone, printers, copiers ,faxes, and all other IT supported devices). Ensures documentation of support solutions are recorded in both the Help Desk and Knowledge Base software.

QUALIFICATIONS: High School diploma or GED required. Associates of Arts Degree or equivalent from a two-year college or technical school desired. Must be computer literate with knowledge of PC's, PC networking, and Windows Operating Systems. A+, Net+ or equivalent certification preferred. Windows networking skills are essential.

Suquamish Clearwater Casino Resort
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